Friendly Staff, Needs more cleaning, great price, breakfast was good, you have to ask for better services so don't be shy. At the end, i think this is the best that you can get for this price. We had a 4-person room for 80,000IQD
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Reviews 50
Great place with friendly staff. Be prepared to be woken up by the annoying loud call to prayer at 6 AM though! The place is very close to a mosque so you can't escape it!
The attention and treatment is excellent, The hotel is comfortable and has all the amenities including a good internet connection
Excellent service smiling face, great location
They have bad laundry services
Excellent hotel, clean, good service, quiet
New modern hotel, large clean fully equipped rooms, friendly staff, good food and efficient quick service. Comparing w all other hotels, this is the best of Iraq. Price : very reasonable. For short term stay, it is ideal. You feel the …
does not worth the money you spend. the external part of the hotel looks amazing but, when you stay overnight you will feel that they care only about the decorations and not about the real comfort of the traveler. very poor light inside the room and the curtains and the glass were not clean. i was not able to stay for more than one night.
Not sure if this place qualifies to be a 4 star hotel. Super dirty floor and carpet to a point that it left a dark mark underneath my feet. Showers need more work. Even though we called a head of time, our room was extremely hot and it took awhile to cool it down. On the other hand, friendly staff and pretty good breakfast. Dining room needs cooling (4 star hotel ?).
I usually go through ratings before I decide on where to stay. This was last minute, hence didn't have time to check reviews. However, looking at 3-star ranking, I thought experience of staying there shouldn't be that bad. It was worse experience ever. Starting from basics - the room - bath towels had so many hair which is disgusting to begin with. Shower faucet didn't work properly at all. After complaining about both of them, they took it very casually and didn't change the faucet until next day nor they offered to change my room. Next day I asked for a manager to do something about it. Ma
I was on vacation to Arbil and we stayed at this hotel when we first got the room it was room 5001 the room was super dirty and there was waste in the toilet that didn't get cleaned. The food was mid you didn't have much choice to eat like every day same food boring don't go to thus hotel NOT worth it.
The staff are very nice but this hotel is a dump. They advertise room service and even have a menu in the rooms but there is no room service. Breakfast consists of little more than humus, bread and cereal. Every single wall needs a …
I went on business trip and this was my second stay in the Hotel. First one last year was quite enjoyable, but this time I was surprised by poor attention to cleanliness and maintenance, and ineffective management. Hotel has very good …
The hotel staff was helpful, the price was OK and the internet was fast enough. ||||As for cleanliness, I would rate the hotel a 5 out of 10. ||||I kept my valuables with me and only left my clothes (in a different bag) in my room. One …
Functional, relatively clean hotel – I’ll give it 3-stars by Dubai standards. Surprisingly good Internet connection. Speedy check-in/out. Some of the bathrooms can be a little stinky but the hotel will change if occupancy allows. Breakfast …
Except location there was nothing to deserve appreciation. Very poor breakfast, small and slow single lift causing time lost, uncomfortable bathroom, old furnitures in room. It was hard to sleep at night due to lack of sound insulation with neighbor rooms.
Hotels in Erbil are not really the luxurious type, Mercury was pretty much fine rooms (thin walls though) are spacious, furniture is new, LCD Tv screen, air conditioned rooms, and best of all CLEAN. Breakfast is nothing much, service is …
If you are in Erbil, I suggest you should keep your expectations to a minimum. This hotel’s breakfast is a disappointment, you can make out your day with two bananas. But staff is very helpfull ..................
One of the worst hotels! The bathroom was filled with fungi and there was not hot water, the lightning was very poor! The service was absolutely terrible! I asked them to bring us hair dryer and I didn’t get it! The breakfast was horrible!
However Erbil is not a place for tourists these days due to the wars, but if you're traveling for business then have to find a nice place like this for your stay!||Best good point is breakfast (almost Arabic !), rooms were quiet, location …
The hotel location was good, the staff were friendly but the room hasn't a good view and it's not so clean and full of smoking smells and the breakfast was bad.
it has a good location & the staff are very helpful with knowing more than 3 languages.||the foods are very delicious, and it has a parking area also.||the hotel is big with good services.||everything is nice there.||thanks.
Overall: good hotel and service and respectful & friendly staff .but only thing that I noticed when stayed for one night at hotel is that the walls are dirty and carpet are not clean and I recommend that to renew its...
reasonable price and nice staff, but the room was very dim. there is a free breakfast as well.
dirty place carbit and the shower all the bathroom is soooo dirty.. also the voice of the car all night is so uncomfortable.. so I as soon as possible I will check out
Clean and large rooms .Shower cabinet needs more attention .Breakfast is average .Staff is friendly and helpful.
A great hotel, it's about the best 4 stars medium range hotel in Erbil.. highly recommend it..
Lovely place ,friendly staff, affordable prices, little bit needed cleaning.!!!
Good location but the staff needs more training to treat guests properly
Good Hotel.. But staff are unhelpful and a bit hostile..
It’s so bad Horrible trial
Very bad hotel with very bad service.
Up to enough for Erbil avarege. Clean. Stuf is educated.
Good service reasonable price very friendly staff
Blue MercuryHotel is very Beautifull
I changed 3 rooms because of the nasty WC
Thanks for all service and support you doing
A nice Mercury chain. But the breakfast was poor
Good hotel good staff
Nice place good service friendly staff
The View from the rooftop was amazing!
Small room, poor room lightening 💡 …
Very good
🤔❤️
Not bad
Good 👍
I want a football player
I hate it
ok
You should try it
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