Showing the 50 most helpful of 351 written reviews.
Originally from Google
I’m really glad I chose the Dedeman Hotel in Erbil. It’s a beautiful building with spacious rooms and an excellent view over the city. The amenities are outstanding, from the towels to the shampoos, and the staff are extremely friendly and attentive to every detail. The breakfast buffet is exceptional – one of the most complete I’ve had in the region.
Originally from Google
To be fair let's start with the staff, the receptionists are great, the sales lady Shreen was great.
Abd with Jager and others are great.
The hotel as a building is somewhat acceptable. The furniture is very old and needs replacing. The covers and towels are old and some of them are torn.
The bathrooms need renovation, No valet parking.
Originally from Google
honestly a really really good hotel, a very luxurious room for such a good price, all the staff members know about 2-3 languages and communication is very easy and the food was absolutely fantastic, the breakfast buffet was incredibly good and fresh and had a huge variety to pick from, very kid friendly with their offers and overall amazing place! 10/10 recommended! super fast and good wifi at all times as well 👍🏻
Originally from Google
A very luxury hotel with very luxurious and comfortable rooms and excellent location on main roads.
The staff are very helpful and professional and they speak 3 languages so the communication is very easy.
The breakfast in the morning was great, delicious and diverse, the food served here anyway is great as the quality of the dishes is impressive and there menu are diverse.
The hotle contains spa, pool, gym, sauna, Turkish bath and a huge lobby.
The restaurant and room services was excellent and fast, the WiFi so fast with excellent coverage.
They have a service of organizing an event whic
Originally from Google
Amazing hotel with good service, food and drinks are good. Rooms are comfy and reception staff were so friendly and professional, you have to see the pool also. Their services as venue for event is great, so easy to facilitate an event at the hotel.
Originally from Google
“Attended an event at the Dedeman Convention Center, and it was excellent! The facilities are modern and spacious, with top-tier equipment. The staff was professional, ensuring a smooth experience, and the catering was delicious. A great venue for any event!”
Originally from Google
I had an exciting stay at the Dedeman Hotel in Erbil!
Our experience at the hotel was amazing from the luxurious rooms to the amazing dining options and top-notch service. Not only did they provide a variety of food to choose from, we also were satisfied with their meeting rooms and the many services they provide. They truly know how to make guests feel special during their stay.
Originally from Google
Went there for Lotus spa and sport center.good place and recommend to visit.
Staying there for more than 10 days , and breakfast is fine ....multi options ...heating system not working and asked for bringing electric heater to get room warm.overall the hotel needs renovation 😉.
Originally from Google
I enjoyed during my present day at hotel it’s quite and very clean place, also the meals are so delicious.
The conference room we are met was comfortable and all services are available like, internet, project show, and coffee break.
Also there are many of recreation area such as swimming pool, SPA and GYM so any body can doing his hobby.
The photos below are during the Minister of Health conference with WHO.
Originally from Google
In the past there was more than one restaurant inside the hotel there was lili Restorant and moon night in the m1 floor which was very good for dinner; nowadays the only weak point is this ! I mean no Restaurants other than the one which is in the first floor.
The neighborhood area is not friendly and doesn’t gives nice feeling specially in night, I don’t feel safe to walk outside.
Originally from Google
One of the best hotels in Erbil located in the heart of the 60meter street. Contains spa and pool .
Clean and neat with nice arranged rooms.
Food is very delicious (I had breakfast and lunch here)
I had a great time here (three nights).
Originally from Google
Every things good and above... the staff very welcoming, the lobby too comfort, hospitality great.. and the best of all the location, from Hotel you can go every where easily and avoiding the crowed of the city center.
The reception staff helpful specially " RUDI " and special thanks to him..
You can check the photo .. by the way I took these photo at the check out ...
Originally from Google
Wonderfull place that's near to the important and historical places in Erbil. Accecpted services quality, I hope to improve buffet to make it more diversity. When i visit Erbil in future, i would decide to make it my first resident option.
Originally from Google
My best place for accommodation in Erbil. They have high level of customer service. Served food is very delicious 🤤
Its the first choice for me
Originally from Google
The service is nice
Food is good
Room service is active
Not a fan of the level of Room cleaning, they do change towels
The pool is mixed gender all the time even when we asked for one hour only females for group of females,
I did not like it
Massage service is expensive compared to time and quality.
Originally from Google
Very comfortable hotel, specially for families; quite, clean, and their staff are very friendly.
For the singles who like to bring their GFswith them, they will not accept that according to the registration of Kurdistan.
Originally from Google
The hotel for busnisse was a good choice and the rooms was very comfortable and easy to reach .
Originally from Google
I believe the name should be motel, because is on the junction on a high street. Very nice location and can be identified from long distance at nice because of the disco lights. Good restaurant just opposite the hotel and affordable. Very close to the central market CBD and the citadel.
Originally from Google
Nice 5 stars turkish chain hotel in the heart of erbil, a very convinient location. Everywhere is very clean and shiny, rooms are very well equipped. Complimentary water coffee and cream, bathroom fully equipped, safe available in room, no iron, no bathrobe, (i didnt mind). The room is very nicely contemporary decorated. Views over the city. International tv chains on tv. Swiming pool and other activities are available such as conference center and meeting rooms. Wifi free. The staff was very helpful and friendly. Dedeman erbil is a very good destination for businessmen and even families. Enjo
Originally from Google
Im traveled to Kuridistan from Armenia🇦🇲 and I stayed at Dedeman hotel for a few days and omg that was an unforgettable experience for me. The staff was so friendly and helpful, the room was so clean and comfortable with all the necessary equipements. For the breakfast you literally could choose whatever you wanted. Long story short i enjoyed my stay there. And the view for the window wa so nice. The only bad thing about the city is the electricity problem and the heat which was insane. Sometimes it reached up to 50°C. That was killing me.
Originally from Google
I think it's great hotel in Erbil because have best service and amazing view and near city center and near everything have a big hall for confrance and wedding and seminar and have a small hall for meeting and conversation and you can pay by visa card or master card I think it's important for tourism and have restaurant for breakfast and lunch and have mood's bar weekly
And have server spa and massage and swim
Originally from Google
A really nice hotel with friendly staff to help you enjoy your stay.
Originally from Google
Clean & big room with a perfect breakfast & its price is very good
Originally from Google
Great place super clean professional staff. We really enjoyed the stay and delicious food..
Originally from Google
very nice hotel and good service
specially Kameran at the reception
thank you
Originally from Google
The Room Card Key Alwyas not working
The food okay but not deleicious
Only there are 2 elevatos which is really messy when there is too much ppl
Other things all good
Originally from Google
It was nice and quite place with good rooms and the worker are nice
Originally from Google
Nice hotel with tasty breakfasts and polite personnel.
Originally from Google
Our participation in Kurdistan 5th neurological conference.
Beautiful place Qualified trained team
Originally from Google
Herman Parmerney, the best fitter
Originally from Google
A good hotel that deserves 4 stars
Originally from Google
Special restaurant great feeling at the top of hotel
Originally from Google
Beau hotel in a peaceful and beautiful city of Erbil
Originally from Google
Rooms, food, services... Everything is amazing.
Originally from Google
More comfortable and convenient to use it as hotel
Originally from Google
Good for events
Bad internet bathroom not good
Originally from Google
A wonderful place for you to stay at Erbil. I went with my family and the friendly members of staff greeted us in such a kind way. The hotel is stunning itself, its cleanness and the service. It has a swimming pool, a gym, restaurant and …
Originally from Google
I had a great stay at this hotel, and I want to especially mention Hussain. He was incredibly helpful and provided excellent customer service throughout my stay. His support made a real difference and made the experience even better. Thank you, Hussain!
Originally from Google
The room in general was good and spacious, but they could work on the cleanliness, the single couch wasnt clean, but the team is good and the breakfast have lot of variety
Originally from Google
First the location is not good, nothing around you, the citadel is almost 30min on foot, beside nowhere to go on foot, rooms are really big with a strange layout, but its ok, the AC is central you have no control, it was 12 outside and its …
Originally from Google
I stayed at the Dedeman Erbil Hotel for three nights, and while the staff were genuinely kind and helpful, the overall experience was disappointing.
Let’s start with the positives: the service was excellent. The receptionists were friendly and quick to assist, and the housekeeping staff did their best to make guests feel comfortable. They were always polite, responsive, and willing to help with any requests.
However, the hotel itself really needs improvement. The rooms were outdated, with worn-out furniture and poor lighting. The bathroom was small, and the water pressure was inconsistent —
Originally from Google
Professional and curtious staff, very clean, comfortable hotel 🏨. Breakfast included, their breakfast buffet is 2nd to non. Highly recommended
Originally from Google
It's 3 star hotel not 5 star
Room not clean also bathroom need service , old furniture need to replace
Originally from Google
I stayed few days in Dedeman hotel. Everything was perfect; location, facility, services. Especially, staff courtesy and the open buffer breakfast was immaculate. I recommend everyone to stay in this hotel.
Originally from Google
I haven’t stayed in the rooms, but if they’re anything like the food and interior, you’ll probably love this place. The dishes are delicious—typically not too salty, similar to traditional Airbull cuisine. As a Muslim, I’m not sure if the meat is halal, as I didn’t ask. I did notice the chef praying, which might be a good sign, but I can’t confirm the food’s halal status. Overall, though, the taste and quality are excellent.
Originally from Google
The hotel overall was good. The staff were good too but I would say it’s more of a 4 stars hotel. The location is close to everything. It has a spa, swimming pool and a gym. rooms could be more ventilated. The food was very good and had many vegan and vegetarian options. the hotel entrance is a staircase and did not notice any accessibility for wheelchairs.
Originally from Google
I am very happy in this hotel. Breakfast- dinner etc lots of good choices in open buffet. People are in reception such as Mr Mahmoud and Mr Khani so helpful. Also Mr DALSHAD as bellboy, he is doing much more than he should. Room is large …
Originally from Google
Service is so bad until bag I'm move it to room this is 5 star??????
Originally from Google
"My stay at the hotel was exceptional in every way. The hotel is distinguished by its great attention to detail to ensure the guest's comfort, from the cleanliness and organization of the rooms to the quality of the food, which was absolutely amazing. The service was excellent and prompt, reflecting the professionalism of the staff and their dedication to providing the best experience. I would also like to thank Mustafa, the Sales Manager, for his courteous and professional demeanor, which added significant value to my experience. I highly recommend staying here and look forward to visiting ag
Originally from Google
I went to the spa with my friends.
It was a decent experience.
First the gym, which was small, and the devices were old.
The swimming pool was really warm which was good. But it was very small. And didn't have deep section.
The sauna and the steam bath was good.
The Turkish bath was the most fun.
And the price was reasonable, 25000 for the package.
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