Divan Erbil · Hotel & Hospitality, Erbil, Kurdistan.
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Reviews 519
Showing the 50 most helpful of 519 written reviews.
Originally from Google
Ms. Sara, Ms. Kawthar, Ms. Benitha, Mr. Hedi, and Mr. Arsalan and remaining day shift personnel
I am writing to extend our heartfelt gratitude for the outstanding service and care you provided during our stay at the hotel.
Your professionalism, kindness, and attention to detail did not go unnoticed. Each of you played a meaningful role in ensuring that we felt comfortable, safe, and truly welcomed. It is rare to encounter a team so dedicated to excellence, and your efforts made a lasting impression on us.
We are especially thankful for the way you consistently went above and beyond to look
Originally from Google
It was an absolute pleasure to experience the exceptional service at your establishment. The team's professionalism truly shone through during my entire stay. I was particularly impressed by their keen attention to detail in every aspect. …
Originally from Google
Very nice hotel. The rooms are spacious and the beds comfortable. Plenty of room in the shower as well. They have many dining options including sushi. They have buffet style dining across from the lobby which is excellent. They have a nice pool and spa as well. Close to the airport.
Originally from Google
"I had a wonderful experience! Mr Karzan was very professional and friendly.
The car was spotless and comfortable too,highly recommend!
Originally from Google
I had an absolutely exceptional stay at this hotel and can confidently say it deserves every one of these five stars! From the moment I arrived, the hospitality was top-tier — warm, professional, and sincerely welcoming. Every single staff …
Originally from Google
A perfect hotel experience. Thank you very much also for the surprise mr. Muhamnad Shij by preparing a cake for my birthday! For me its not just a professional hospitality its new friends of life and i will never forget them
Originally from Google
I had an amazing stay at Hotel Divan! From the moment I arrived, the staff were incredibly welcoming and professional. The room was spotless, modern, and extremely comfortable, with a beautiful view that made my mornings even more special. …
Originally from Google
Simply perfect! Rooms are clean and tidy. Extremely rich and delicious cuisine for breakfast and dinner. Open buffet very very good, from lamb to sushi to local desserts. It’s a great hotel for stay in Erbil
Originally from Google
Excellent place to stay. All of the staff is helpful and eager to help you with anything you need. I highly recommend visiting the bar and asking for Yousef. Yousef makes amazing hand crafted drinks, gives great conversation, and goes out of his way to make sure you are comfortable and satisfied with your experience at the Divan.
Originally from Google
Elegant. Luxurious. Classy. Beautiful. Wonderful Service. Great breakfast. Very beautiful hotel. Thanks to Head of Service James,Muhammed, Arshad for the best Service and for all the help. I had a great week at this hotel. Recommended.
Originally from Google
I’m happy with staying in your hotel many thanks to your service.
I would Like to give a special thanks to Mr.Mohammed Sarhan he is a staff at front office department.
Originally from Google
Rajesham,Sanuja and uchitha take care of me and given good service room arrangement is very nice and supply all keeping good.❤️👍 …
Originally from Google
Our 5 day stay at Divan couldn’t have been better. Mr Arshad has looked after us very well. The room service was 10/10 the gym was high quality and overall the people here go above and beyond for you. The Choppin restaurant food, shisha and live music was also very nice. Would 100% come again.
Originally from Google
The stay was very nice. The staff were very respectful and caring. I was lucky to be present to experience the luxurious atmosphere and see their beautiful flower display. They made a very nice arrangement of flowers which I used for the final photo of our stay. Many thanks to Arshad who was very helpful and welcoming
Originally from Google
It's one of the best hotels in Erbil but when we arrived they made us wait 2 hours in the reception and I'm pregnant and I said to them because the room was not ready!!!! How was I surprised we arrived at 14:00 pm we received the room at …
Originally from Google
I'm staying there for a medical meeting. The hotel is very organised, quite, staff are friendly. It happened that I'm staying in a suit with a wide bed room, a dressing room, a small reception and the bathroom with a separate shower area. …
Originally from Google
Rajeshan from housekeeping taking care of the 6/7th floors was very attentive and kind. Housekeeping so far has always been spot on!
Originally from Google
Great room with great view, the service was great by the staff.
Room is very nice and clean, also the location is very close to most of the restaurants and activities. …
Originally from Google
Divan continue live up to expectations as one of the best recognized hotel in Erbil.
Front Desk staffs are great. They know what my room preferences are and check out is smooth.
Standard room is clean and welcoming. It also has a king size bed, which is spacious and very comfortable. Housekeeping is very attentive during my 3 weeks stay.
Sami Abdulrahman Park is located next to Divan. It has a rubber track, which is great for people who like walking and running.
Divan service staffs are warm and friendly. My current favor breakfast is their waffle, which exterior is crispy and inside is ju
Originally from Google
Best service clean room ,hotel is beautiful
Thanks to Arshad Ms.Phuti Kaywan and Karzan nice arrangement in the lobby
Originally from Google
Best hotel service is on top everywhere is very clean and very comfortable full security nothing to worry . My all thanks to Arshad. For his services
Originally from Google
لأنه مكان رائع حلو نظيف جدا والأجواء كلها فخامة😘😘
Divan Erbil Hotel is one of the most elegant and welcoming hotels in the city. …
Originally from Google
Pleasant experience. Location and service is 5 star. Specifically, the lounge bar Chopin has a unique menu and atmosphere. If you visit, ask for Yahya at Chopin restaurant and bar - he took care of us with professionalism and smiles.
Originally from Google
“I had an exceptional stay at Divan Erbil, From the moment I arrived, the staff went above and beyond to ensure I felt welcome and comfortable. The rooms were immaculate, beautifully designed, and equipped with everything I needed. …
Originally from Google
A Luxurious Haven of Exceptional Service and Comfort.
I recently had the pleasure of experiencing a truly remarkable stay at Divan …
Originally from Google
Ammar has been fantastic! Easy to follow plans that aren’t cluttered with obscure exercises, a nice back to basics with a few modifications here and there to spice up the workouts. Very knowledgeable, and easily accessible to ask questions. …
Originally from Google
Gorgeous vibes. As soon as I walked in everyone was welcoming. My favorite was meeting all of your Asian staff, from Indonesia the Philippines, and India. I’m Chinese American so that made me feel a lot more comfortable. The environment was …
Originally from Google
I would like to thank you very much for all of the stuff with Divan hotel and all it’s good and thank you very much for hasan driver and Agbeko and arshad Really divan hotel is the best
Originally from Google
Good service from chandrasekar.
Very helpfull
Pleasant service
Friendly behavior. ❤️❤️❤️❤️
Originally from Google
Excellent service and the food at Chopin piano bar. Juliana and the staff were amazing. Definitely will visit again
Hotel staff and security were also top quality
Well done !
Originally from Google
The service was so good ,the room was so clean and have beautiful views even they have excellent entertainment.However ,Arshad was so kind and good service.
Originally from Google
My experience was so awesome and always do book in divan hotel, this is my 5th time, everything is good starting from the services, room and even the location… I do recommend it for everyone who wants to have g great moment and experience, and special thanks for #Ahmed dalo who really helped me and my spouse along the staying period
Originally from Google
Any hotel can have a five star rating, but when you have good service it leaves an impression that lasts a lifetime. Thanks Mohamed Arshad and the team for all their support!
Originally from Google
5star hotel and fully satisfied customer service and very spacious hotel. Staff is very helpful and specially Mr. Hassan and Mr. Kywan is very helpful with my luggage and arrangements to the airport for me. …
Originally from Google
Very luxury and Very good security
Originally from Google
Nicely located hotel near empire city, service is amazing, rooms are small and their interior not goes well with 5 star hotel standard, also there was an abnormal sound coming from the window
Originally from Google
Had an amazing time at the Divan Hotel. The services are 5 star. One of the best hotels in Erbil. The rooms were always clean, the breakfast was perfect with amazing staff. The gym was clean and had all equipment working. The Pool is a gem. …
Originally from Google
Lobby Staff was very friendly and courteous during my arrival, offered to help with my bags and provided all necessary information. Mr. Keshab was very attentive to detail and ensured my room was at 100% at all times during my stay (Thank …
Originally from Google
Amazing rooms, gym, spa, restaurants, bars and warm and welcoming staff makes you feel like you’re with family. Special thanks to Arshad for helping me out when my shoes got muddy. It was my only pair of shoes while on my trip and he went out of his way to help me get them cleaned up and usable again. Thank you!
Originally from Google
I would like to share my experience during my stay at the Divan Hotel Erbil. From the moment I arrived, the level of service was outstanding. Every member of the staff—from the security team at the gate to the front desk team during …
Originally from Google
All the services were excellent overall. I would like to extend special appreciation to the Housekeeping Team for their professionalism, helpfulness, and respectful attitude. …
Originally from Google
The service during breakfast at the Divan Erbil Hotel was excellent, especially from the customer service staff, Kaowtar and Sarah. Their hospitality was outstanding, and they demonstrated a strong understanding of proper guest reception …
Originally from Google
The Divan Hotel staff, specifically related to the room cleaning, housekeeping and customer care is second to none. Kesab, Chandre, and Maya are wonderful, attentive, and professional representatives of the Divan brand every day. I recommend the Divan hotel for anyone traveling to Erbil Iraq. Thank you !
Originally from Google
Had a 90 min massage + facial with Editha and honestly she was so good. Her hands were super gentle but she still got all the tension out properly. You can tell she really pays attention and cares about what she’s doing, nothing felt rushed …
Originally from Google
I enjoyed my stay at the hotel for the last two months. Everyone from guest services to room service was very friendly and professional. The restaurant crew and chefs were particularly phenomenal. I would like to give special kudos to the …
Originally from Google
I had a great stay at Divan Erbil Hotel, and I would especially like to thank Arshad for his exceptional service.||From the moment I arrived, Arshad was friendly, professional, and always ready to help. He made sure everything was perfect …
Originally from Google
The location is great, just minutes from all the Erbil restaurants. The Divan has its own 5-star Restaurant at the Lobby, that serves a FABULOUS breakfast, lunch and dinner. There is also a "secret" area on the first floor serving drinks …
Originally from Google
"Divan Hotel Erbil is hands down the best hotel in Erbil. The place is brilliant, but what makes it truly top class are the people. ||Massive thanks to Joel, Sarah, Kawtar, Binita and Begum at Seasons Restaurant - absolute stars. Ali and …
Originally from Google
we had great stay in divan Erbil hotel .it was pleasant wonderful stay warm welcoming from the front office Team. Hotel was amazing great clean and rooms are very comfortable very clean housekeeping team well professional and trained very …
Originally from Google
Mohammed Arshad was truly exceptional. He was professional, attentive, and genuinely helpful throughout my stay. His positive attitude and dedication stood out and made a real difference.
A great example of excellent hospitality.
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