Showing the 50 most helpful of 235 written reviews.
Originally from Google
Stayed one night in the hotel , one deluxe room for 2 persons family.
It was nice stay , room was clean , service is good.
Location is perfect in the center if the city near of every facilities.
Fitness center , spa and pools didnt try , for sure will visit them next time.
Reception employes were professionals and polite , special thanks to Ms.Sama.
Thanks to all hotel management.
Originally from Google
Cannot recommend this hotel enough! Heva, the receptionist checking me in and out, was extremely helpful throughout. She provided me with a great room on the seventh floor, stored my luggage for me and ensured I could stay in the hotel while waiting for my flight back home. She definitely enhanced this trip for me.
Breakfast is extraordinary with a large variety of breads, spreads, fruits and other breakfast items. Staff at the spa and pool are attentive and made sure nothing was lacking. What a great way to end my holiday.
Originally from Google
We recently attended a medical event at Shirin Hall and were extremely disappointed with the level of service provided. First, there was an insufficient number of tables for the attendees. Furthermore, the event was severely hampered by a faulty microphone system, forcing the speaker to stop and restart more than five times. This significantly disrupted the presentation and negatively impacted the overall experience!!
Originally from Google
Great Hotel and Restaurant and great location 🙏 …
Originally from Google
This hotel was soo nice! The staff was great and it's so close to city center. Their security was very strict. I appreciated sleeping on a bed again and using a toilet seat. I had the honor of staying with my friend and her family at a …
Originally from Google
Great location, walkable neighborhoods (citadel and surrounding) proper hotel atmosphere 😉 big pool, food and drinks. Service is ok…. Prices are good, no special offers, the pool is overrated though.
Originally from Google
I visited the hotel for swimming pool and for dinner. The swimming pools are clean both indoor and outdoor pools. The service there is very good, but very expensive, a bottle of 330ml water is for 3000IQD( nearly 2$).
Dinner was open buffet, the food was good and fresh, I liked the beef roulade most.
The view is very beautiful, and the gardens are very clean and well decorated.
Originally from Google
Excellent accommodations, in the heart of Erbil, close to the Citadel and old town with parking. Rooms had a great view of the city, were clean, large enough and beds were comfortable. Excellent breakfast and lunch buffet and a lovely garden restaurant serving grilled meats and local specialties. The rooftop bar offers great views overlooking the city.
Although the hotel and food are excellent none of it would be possible without the exceptional staff, all who go out of their way to ensure guests are comfortable. All were very friendly, professional and equally efficient; from the front desk,
Originally from Google
Located in the heart of Erbil city. Five minutes of walk to the Erbil citadel and the market. Overviewing the Gilkand park to enjoy a morning walk and fresh air. The rooms and service there are fabulous. Highly recommend it.
Originally from Google
Loved that hotel. Chillaxing experience. I was there for a business week, so I stayed in a room also had daily meetings in the banquet hall. Gobind, banquet manager, is professional and adequate. Ahmed from restaurant was very observant too. Star Ali, the steward in restaurant, well spoken and smart.
Originally from Google
Its a nice hotel located 5 minutes walking from Erbil city center and Citadel. Its sparkling clean and the staff are so nice. However, I stayed here and conducted a training for few days and their ground floor training venues aren't good. They are all opposite to each other and when some group have a break, the others would be disturbed because of the noise. Not to forget that their hanged projector was old with a bad quality, they provided us with another one, but on a tripod which was not the best solution as ut was blocking my movement as the trainer. Their IT refused to replace the old pro
Originally from Google
Good 5 Star hotel in a good location. Security into it is a bit too much. Spa and heated in door swimming pool. Food is good too. Rooms are good and have better amenities than other hotels. The power outlets are global (the kind equipped to take any kind of plug) see picture below. Not sure why don't all hotels adopt such power outlets and save guests the hassle of adaptors. Bathroom had the usual kits but also pads for women. see picture below where it says "Sanitary Bag" in English but then "Female diapers bag" in Arabic.
Originally from Google
The ballroom is big enough for over 400 people, so it's great for events.
Originally from Google
Can't rate the rooms as I never stayed here, I just used the facilities pool and bar but, it was a good day out with my family and we shall be visiting again before our return to the UK
Originally from Google
Very expensive hotel and not very special normal hotel rooms like 3 star hotels and very strange rules for food not allowed to bring, mostly people use is for workshops and events, hopefully they care more about the quality of their rooms, and also the food is very expensive to eat it's not making any sense.
Originally from Google
Nicely located and a good hotel for business traveller. Economically priced with good rooms and nice coffee shop with good breakfast.
Originally from Google
Good place but not that luxury to hold your wedding there
The hall is too small
Their food was normal
Originally from Google
Perfectly located near old town and bazzars , highly secured , great service , friendly and welcoming staff
Need sone improvement
Originally from Google
Been there many times and can’t complain all pefect.
Originally from Google
Nice place and services.
but the prices are too high.
Very nice.
Originally from Google
Good hotel near to city center have nice clean rooms with open buffet foods have good quality but not very delicious and nice atmosphere
Originally from Google
Excellent, ample parking, good restaurant with bar, gym, spa, fitness centre are available.
Originally from Google
Rooms are too small
The location is good
Service is good as well
Recommended
Originally from Google
The hotel should be reniewed from the inside! the pool is cool, the breakfast was also good
Originally from Google
It is a cool place but i feel it is a little bit old it needs to be cleaned
Originally from Google
Very nice airport, if a bit basic on the amenities. Was very friendly and efficient
Originally from Google
Very good hotel in arbil nice room nice garden good pool and spa
Originally from Google
Nice atmosphere, shiny environment and nice pool
Originally from Google
Good restaurant and nice gardens, expensive, good services.
Originally from Google
Very nice hotel with lovely swimming pool
Originally from Google
I was there for Erbil International Education Fair, the service was perfect
Originally from Google
Very good and supportive staff. Good coffee.
Originally from Google
Nice hotel and friendly staff
Originally from Google
Bad service
No allow to bring food or drinks from the outside
Rooms not conformable
Originally from Google
It's so beautiful and luxurious but it's so expensive
Originally from Google
Spacious. Very nice and cozy. Of the upper high tier in Erbil,
Originally from Google
Old hotel
Location is perfect
Originally from Google
Perfect 👌 …
Originally from Google
There's nothing in the hotel like antique shops or SPA.all closed
Originally from Google
Very wonderful place, and very good service 😍😍👌🏻 …
Originally from Google
Very good hotel with nice facilities and good location near downtown.
I was there for 5 days and the Staff is very kind they made you feel very welcome.
Special thanks to Miss Alvera from sales department and our new friend the Chef Maher
Thanks for everything
Originally from Google
A perfect place to stay. Beautiful surroundings, outstanding service, and a warm welcoming atmosphere. Highly recommended and definitely worth visiting again.
Originally from Google
Polite staff and I had a very comfortable stay. The staff Hassan and the head chef Mehdi are exceptional and super kind to the guests. I had one of the best breakfasts ever and definitely best in Iraq. I still remember the yummy home made jams and chef Mehdi gave me very good tips for exploring the region.
Originally from Google
Erbil International Hotel, a very nice and iconic hotel in Erbil.
It is located in a strategic location, close to the local bazar and entertainment.
Also close to the Nishtiman bazar and Erbil historic citadel.
Originally from Google
Nice stay|Had a great time at the pool|Nice service and welcoming staff and thank you for the reception team for all their cooperation
Originally from Google
Great staff and great environment brrakfast has endless options and really amazing overall
Originally from Google
It was a great stay i really had fun especially reception team were so kind and friendly (shkar and maryan )
Originally from Google
It was a great experience with friendly staff, nice room view and swimming pool
Originally from Google
Everyone is really nice, rooms are kept pretty clean by the staff and it’s in a convenient area
Originally from Google
Great hotel with great view i hope everyone who visits erbil try this hotel and enjoy there vacation there
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