Showing the 50 most helpful of 334 written reviews.
Originally from Google
Horrifying Experience – Bed Bugs, Rude Manager, and Stolen Belongings
We’ve stayed at budget hostels and all kinds of accommodations over the years and yet, nothing comes close to the shocking experience we had at Erbil Quartz Hotel. What’s worse is that this place falsely markets itself as a 5-star hotel, when in reality, it doesn’t even meet the standards of basic hygiene.
On our very first night, we discovered a bed bug crawling in our bed. When we reported it, the response was completely dismissive we were told “it might just be one.” We insisted they take it seriously and call the mana
Originally from Google
Erbil Quartz Hotel falls short of the standard expected from a 5-star establishment. During our two-night stay, several issues stood out. The towels and sheets showed visible wear, no longer white but beige or cream, with some sheets even having holes. The bath jacuzzi leaked, the chair in the room was stained, and the suite's thermostat was locked to a cooling setting, making the room uncomfortably cold with no way to raise the temperature. Breakfast was disappointing, with several items lacking freshness, and the juices were artificial and tasted awful.
Traveling with a small baby added to
Originally from Google
I booked this hotel as a 5 stars hotel, unfortunately not to the level, the Lobby full of smoke smell from the coffee shop connected to it, the room size is good, not clean, dirty chairs and wall , bed sheets there's hair within, may be not changed.
in general i will not come back to this hotel.
Originally from Google
Amazing place to stay. Rooms are clean and comfortable, facilities are well maintained, breakfast was one of the best I've had in the middle east and staff were all lovely. Highly recommend!
Originally from Google
It is a good hotel, very close to the city center of Erbil. Service was friendly and the breakfast was good. They have a great swimming pool on the top of the building, that was great.
Originally from Google
It was right decision to choose erbil quartiz hotel. High quality,comfort,very clean, respective staff. security was perfect.Has free breakfast buffet and was really great.I will give them five stars .I recommend you to choose erbil quartiz hotel .
Originally from Google
I stayed there for one week ,unfortunately, the behavior of one , which seemed to be significant person , was absolutely disrespectful, i had a lot of points on him but i will not mention it i hope the administration of hotel take that pint very seriously, because it will affect the fame of the hotel .
Originally from Google
Good and friendly employees, affordable prices, near to the center.
It is ranked as five star hotel, but you will not feel it
Originally from Google
Clean hotel .. reasonable prices
With very respectful staff .
The breakfast WOW perfect with variety of dishes
Originally from Google
Great comfort, clean, spacious, extremely friendly and helpful staff, near Zaniary Towers.
Originally from Google
I seriously loved it here and will come back. The tv was weird but i came to explore, not watch tv.
Breakfast was amazing!!!
Originally from Google
Clean, tidy, comfortable, excellent breakfast, very respectful staff and great location.
Originally from Google
Nice location and great rooms with all standard facilities.
Originally from Google
Very good breakfast ,and the Staff is Perfect....
Originally from Google
You feel the comfort in all areas, nothing negative was encountered.
Originally from Google
It is in the center of the city Erbil. 60 dollar for 24 hours. 12pm check out.
Originally from Google
Very good stuff
Clean and good design
Originally from Google
Nice place and quite
Originally from Google
Ueckw
Originally from Google
They have a pool and gym on the rooftop. Awesome place for a quiet and peaceful stay in Erbil. It's a 5-star hotel. Nice staff and clean rooms. I highly recommend this place.
Good hotel - they have a large and beautiful pool downstairs.
Originally from Google
Parks, popular markets, and an indoor shopping center are located near the hotel. The palace is also close by. Everything you need is delivered directly to you. You can arrange it yourself or the hotel brings it. (Staff with a smile on their faces cater to all requests and needs.) I am glad I chose this hotel.
Originally from Google
The hotel is excellent, the staff is excellent.
The rooms are very good.
The breakfast is varied.
Overall, the hotel is very good for the price and service.
Originally from Google
A very excellent and wonderful hotel with a large swimming pool and a health center... The place is very respectable and the location is excellent in the city center at a crossroads... Very clean and the breakfast is good. I highly recommend it.
Originally from Google
I stayed there last week.
It's very nice...quiet and clean, and the staff are very kind.
The breakfast buffet is amazing.
The gym and pool on the top floor are very nice and free.
Originally from Google
Dear Director:
The price of your hotel does not correspond to the price of a 5-star hotel. It is cheaper than a 5-star hotel, but your hotel is not a 5-star establishment. …
Originally from Google
The hotel is exceptionally clean and quiet, in a beautiful location. The service is outstanding. The pool is clean and excellent. Its drawbacks (being a five-star hotel) include: …
Originally from Google
A very clean hotel located on Kirkuk Street. The service is good. It has a gym open from 7 AM to 11 AM and a swimming pool open from 10 AM to 10 PM, both included in the room rate. There's also an open buffet with a variety of delicious …
Originally from Google
A beautiful, wonderful, tidy place. The rooms are nice and you can find everything you need, in addition to the quick response to all your requirements. The service is excellent and the place is very clean.
Originally from Google
There is a huge lack of hygiene, and the beds are infested with bed bugs! This is a major oversight and a complete disgrace from the management… Here is a picture of a bed bug from the hotel room, and these are the bites.
Originally from Google
The location is good, all services are available, and the pool is fantastic being on the eighth floor. The cleanliness is excellent, the staff are wonderful, and the breakfast buffet is good. I recommend staying at this hotel when you visit Erbil.
Originally from Google
The location is beautiful, right on the Corniche. The place is luxurious. I visited it during the Ghabga Festival on the eighth floor. The layout is nice but needs more attention, and the prices are very high. The place is almost empty.
Originally from Google
Excellent service and a great location near Erbil Citadel. The rooms are clean.
Good service.
Standard in der nähe (Erbil Citadel).
Clean rooms with air conditioning.
Originally from Google
The rooms are good but a bit small, and the service is excellent, but considering the price, it's somewhat expensive.
Originally from Google
The hotel is absolutely fantastic, the service is excellent, and most importantly, the location is great for entertainment. I was honored to visit you for 6 days.
Originally from Google
The hotel is beautiful and tidy, and the staff are excellent, but the walls are so thin that you can hear the neighbors, which is not good.
Originally from Google
Excellent hotel! Close to the city center with very friendly staff and beautiful rooms with large bathrooms. It's the best hotel in town, where I feel right at home with very friendly staff!
Originally from Google
One of the best hotels in Erbil is the Erbil Quartz Hotel. It offers excellent hotel service and a restaurant serving delicious breakfasts featuring the finest Iraqi dishes. I highly recommend it to everyone.
Originally from Google
A very upscale and quiet hotel, close to the city center.
Originally from Google
It cannot be considered a 5-star hotel. The receptionist's attitude was inappropriate; there was no cooperation whatsoever, as if the accommodation was free. The breakfast was also poor.
Originally from Google
The AC unit is broken, I'm freezing.
The service is unfortunately terrible.
The prices of the refrigerator items are very expensive.
Originally from Google
It is very nice.
Originally from Google
Awesome, clean and tasteful
Originally from Google
Very good hotel
Originally from Google
I had a really pleasant stay at this hotel. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The staff were friendly, attentive, and always ready to help with anything needed, which made the experience even better.
The service overall was smooth and professional, and everything from check-in to check-out was handled efficiently. The breakfast was also a nice highlight, with a good variety and fresh options to start the day.
Overall, it offers great value for the money and is definitely a place I would consider staying at again.
Originally from Google
The suite was a good size, clean . Polite receptionist. WE couldn't sleep because of the noise from cars and motorbikes. The windows weren't sealed, and it was a nightmare. Breakfast was low quality. Swimming was clean and nise
Originally from Google
Clean, comfortable, big rooms and modern western bathrooms. I found the breakfast extensive and enjoyed the change in options daily, laundry service also was fast and high quality. Service from the front desk warm and friendly and efficient. Would recommend this hotel to locals and visitors alike !
Originally from Google
If I could give this hotel zero stars, I would.
I stayed here during an extreme heatwave, and the room conditioning was absolutely terrible. I was moved to two different rooms, and neither had working air conditioning. It was like sleeping in an oven.
The reception staff were not just unhelpful—they were passive-aggressive and made it feel like I was a burden for asking for basic service. The maintenance person was rude and dismissive, as if I should just deal with the unbearable heat.
To make it worse, the room lacked basic amenities—no iron, and most things didn’t even work. It felt like t
Originally from Google
This is my third time staying at this excellent hotel. Always excellent service. The guys at the reception are friendly and always ready to help, as are the rest of the staff. The pool is clean and the guy in charge of the pool does his job …
Originally from Google
not really clean need update the room and some deep cleaning to the rooms.
Originally from Google
Erbil Quartz Hotel is a great choice for staying in Erbil. It boasts a good location near key attractions and shopping areas. The rooms are clean and comfortable, and the hotel offers good service with a helpful staff. However, the breakfast could use some improvement and variety.
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