FIRST IRAQI BANK

Excellent sevice and the best customer experience from the manager and the staff. They were very helpful in assisting me open an account while I was visiting from the USA. The manager was especially informative and pleasant. I really felt welcomed here and I look forward to a long and lasting banking relationship. I would not hesitate to recommend them to anyone.

The best branch and the banks i have been seen till now and i was in another country but as i see this system in iraq fastlya and doing good jobs well done and I hope be better

A professional staff, a quick response and a wonderful experience.

👏good job …

Good

A very good bank. The staff were very helpful, especially Mr. Ribwar, the teller at counter number 2.

A wonderful experience; you can receive and transfer funds to any country in the world with ease. I'm waiting a few days to receive my Visa card, also from the First Iraqi Bank.

Excellent service and the staff's treatment was more than wonderful.

Excellent service, thank you for your services.

One of the best banks in Iraq in terms of service and customer care.

The best bank in Iraq and the best employees

Their service is very good.

One of the best banks in Duhok, especially in terms of employee service.

Everyday i go to bank and it tell me it's close

A good bank with good customer service.

My slowness in dealing with customers requires a number of employees.

Good system. However, the working hours are inconvenient.

I hope we can deal with outside of Fib

I took FIB master card with me to dubai and most of the time like hotel shoping taxi it was useless not working only working ir restaurant. Also bank staff are not well experienced they have no idea about technical issues

This bank should be called LIB least Iraqi bank worst service staff lack of knowledge and experience they're like robots. recently they charge for deposits place isn't organized properly waiting seat are full every time even carwash waiting room is more comfortable than this bank they don’t even have drinking water what a joke

Worst customer service ever the employees in Duhok branch don’t even know their job worst bank in Iraq not recommending it. note at least put some water dispenser or water refrigerator and recently they take deposit fees.

The worst customer service I've ever seen, a month ago i told them there are some issues in my account that needs to be fixed and they're still tell me they're working on it and i need to wait even more, It will not take half an hour at top and yet they can't fix it in 5 weeks

The service is very bad and the working time is short compared to the crowded place

The worst customer service I've ever seen.

Bad customer service unprofessional staff

Very slow customer service 😴 …

not good service in duhok

Disrespectful security Closes before closing time

app problems

This place is terrible. The staff are rude and unforgiving towards customers. Plus, the work is disorganized. For example, someone opening an account and someone picking up a card are in the same place. My dear friend, opening a new account takes half an hour, while picking up a card takes only 5 minutes. One obvious reason is the lack of knowledge and experience among the staff. They've hired girls who don't understand anything about the job, just because they're the manager's daughter. The manager's attitude is awful. I absolutely do not recommend going there. Look for something else.

Regarding the service provided through the app, this is the first time we've seen anything like it in Iraq. Well done! However, when receiving funds from other banks, you can't track the transaction, and the support team's Arabic proficiency isn't very strong.

I don't recommend dealing with them. Their customer service is terrible. I advise the general manager to change the company and open more branches within Duhok Governorate.

The service is terrible. I waited a whole hour just to get my card, and even then I didn't receive it. People have other things to do and can't wait all day for them to be this slow. There's also a shortage of staff. It's truly a very bad service.

Customer service is abysmal. Staff conduct is abysmal. The bank's location is terrible. The space is very poor.

I saved my money and bought it Nabit Security Carry Fah Rummanbaran Bekah T