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Room smelled horribly of smoke and even after I checked out my clothes still smell of smoke. It's a weird area with the restaurant B2B next door being one of the worst B2B's Ive visited (and I love B2B!). Layla the receptionist was very kind, efficient, and professional- this is the hotel's only highlight. The gym is open to the public and the entrance via the hotel somehow takes you through the men's locker-room. I would not visit this hotel again. This hotel is def not 5 stars. 3 stars on a good day.

Stayed here for 2 nights. The staff were all very friendly and welcoming, but that is the only good thing I have to say.||The elevator got stuck on the way to the room due to a power cut. The room was very spacious, but housekeeping was …

Charge me 50$ deposit and what they said its just in case you order drinks they will detect it from the deposit, get to the room and was alot of snacks and as know every respectful hotel they provide snacks as a gift for their customers however , when checking out they charge me for these snacks and they detect it from the deposit, which i shouldnt pay as no one mentioned that for me , I felt i get scammed by missing details from these guys , they deserve that 1 star for that experience, I never get treated like that at all and I wont recommend this hotel for no one bcz of this awful service

Excellent Service and Comfortable Stay – Perfect for Business Travelers I recently stayed at Masaya Hotel for a 2-day business trip, and I was highly impressed with the experience. From the moment I arrived, the service was exceptional—the staff was professional, courteous, and always ready to assist with any requests.Special thanks to Ms.Laila & Mr.Valery. The check-in process was smooth and efficient, allowing me to settle in quickly. My room was clean, well-maintained, and comfortable, providing a great space to relax after a busy day. The Wi-Fi was reliable and fast, which was essential

Me and my wife stayed at this hotel for 2 nights during Eid, it was really pleasant stay, the way they welcomed us is memorable, Rooms are big, i would like to thank Ms. Fatima at reception she was very helpful as we don't have much …

Nice and quiet for star

Night life hotel, not recommended for family Masaya Hotel & Residences by Emerald is located on the new Baherka road, Masaya is ideally situated in the midst of Erbil's prestigious community, the Lebanese VillagecWith 98 modern guestrooms and 95 fuly furnished residences that have been designed with contemporary luxury in mind Features include Cristal's exclusively designed mattress for a soothing and relaxed stay, a LCD TV, coffee & tea facilities, J mini bar, safe box, and complimentary internet access . Masaya also offers a lobby lounge, fully-equipped meeting rooms business centre, outdoor

We stayed at this hotel for one night and the staff and service was disgusting. The food had hairs in it, the dining area was small and dirty and the staff was rude and aggressive. One of the door men started to insult us and nearly got physical with us.||||Do not be fooled by the other reviews which seems to be fake.

Poor level of English spoken.Asked for alarm call, they complete forgot. Poor design in room if you want to plug in laptop on work desk, to which no plug socket was present. Breakfast design flow poor, fruit juices and milk

I've never stayed in the accommodations but I've heard they're very sleek and clean. What I love is the facility... The rooftop bar and the second floor cafe are places I've both visited and loved.

it a wonderful hotel, amazing rooftop pool and the view fantastic, friendly staff the whole service and food was really good, I wish that they had more options of western food and not mainly oriental but so far everything was perfect.

This Hotel is so beautiful, clean, marvellous, with great entertainment. Although it was my first time to be a guest over there, but I promised myself to be there whenever I travel to Erbil.

Hotel rooms are clean and calm، the only thing that i didn’t like was air conditioning. there was no air conditioning at the loopy

The pool is a big jacuzzi. It is a clean hotel, laundry and café are in the premises. The gym will open soon.

Good new hotel in baharka district Many facilities stating from big and mediam clean rooms , swimming pool and jacuzzi Only thing that it's fare from Erbil center

It is nice but unfortunately they don't any dedicated area for Muslims to wash face,hand and feet(ablution) and an area for praying in.

Great place, Friendly staff, and excellent facilities... was a nice experiment

The worst G.M in the the whole universe Mr. Tareq Ammache... Very impolite and un-respectful person you may ever meet.

Nice hotel include 3 night clubs and geust allowed

A lot of people drank and everything is just outrageous.. not recommended.

Nice place, a little bit expensive but the friendly treatment is the most important thing.

If you have money, buy one or two [units of currency] and let the party continue until morning.

Disgusting ,unhygienic,over priced ,worst hotel experience ever

You can to take ur girl friend and book a room They accept that for 120$

Good hotel but a bit far from City Centre

sound club was awesome but the security guys made the dancing very uncomfortable .

Nice hotel, spacious room, fast wifi.

Good, clean, but little far of city centre

The rooftop open air parties were awesome. :)

Ohhh the pool need a lot attention

Value for price (0) Professionality (0)

Ramazan buffet is good

Very Nice

Good hotel in nice location

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خراپ نیە

Good place for crazy nights,

Not enough parking places.

Nice one

Any active phone number !!

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زۆر خراپە

Not good

Not suitable for families

Nice place to visit