Showing the 50 most helpful of 323 written reviews.
Originally from Google
This hotel is located in a excellent place! Easy walk to the citadel, market close by and other shops.
My room was spacious and comfortable. The cleaning could improve but I can’t complain as the price was really good. Breakfast was delicious and with a large variety.
Staff were very helpful, best rate for cash exchange I found. Highly recommended!
Originally from Google
Absolutely loved my stay at MyHotel Erbil! The staff were friendly and attentive, making me feel right at home. My room were clean, cool and super comfortable, with a great view of the Erbil citadel. The location is perfect, close to everything you need in Erbil. Breakfast was delicious with plenty of options. Highly recommend this hotel to anyone visiting Erbil – fantastic experience!
Originally from Google
“The hotel was clean and breakfast was good, but the room was small with no window to see outside , the coffee was expired, the receptionist confused me with another guest and wasted my time, and the bathroom floor was very slippery.”
Originally from Google
Awesome hotel, very good hygiene, lovely staff, they have breakfast as well, serving at the 5th floor with amazing views of the entire city.
Also it's in a good location and one can walk to the tourist attractions.
Definitely recommend in mid range hotels!
Originally from Google
This hotel recently has been renovated.
.very clean.
.it's a bit pricey
. Respectful and friendly staff.
. a poor breakfast.
Originally from Google
The elevator is not working well, the room rate is very high for space ( very small ) and for the poor services
I don’t recommend this hotel ,i Give him only one star for breakfast. It was okay.
Originally from Google
It's good hotel with nice staff
Originally from Google
best hotel really recommended the staff is really nice and friendly
Originally from Google
Location is good. Breakfast is more than enough. There are so many hot food option to eat. It is clean hotel. There is an underground parking place. 2 persons room is little small. I suggest you to get 3 persons room. We did not have any issue while staying 2 days.
Originally from Google
A wonderful hotel in the city center. The staff are very cooperative and provide good service. The breakfast is very nice and varied, and it is close to restaurants, cafes, and shopping.
Originally from Google
"MyHotel is very clean and tidy, the rooms are comfortable and the reception service is excellent. The breakfast is varied and everything is available. It was a great experience and I recommend it."
Originally from Google
The rooms are very tidy and the bathroom is large and nice. The air conditioning was a little weak, but we didn't notice a difference because the weather was mild in September. The breakfast was excellent. I only took a picture of the breakfast.
Originally from Google
My hotel booking was based on reviews in the description. After arriving and checking into a suite, I was surprised to be moved to a suite on a different floor, allegedly because the room wasn't finished! The AC wasn't working properly, the refrigerator was broken, the lighting was very poor, and the bathroom was small compared to other hotels with similar prices! Unfortunately, it was a terrible experience.
My advice: Don't book at the hotel. Check the room, the AC, and the fridge first, then pay. Thank you.
Dr. Hussein Sh. Alkaabi
Originally from Google
My personal experience of approximately 20 days: The hotel is very good in terms of safety, friendliness, and respect. 🫰🏻 Khaled and Hassan are among the kindest people I've met; they are incredibly helpful and respectful, and they have …
Originally from Google
• Overall Impression
Highly Recommended
• Access to the City Center
Within walking distance of Erbil Fortress
Jalil Khayat Mosque (Jalil Khayat) The taxi to the Mosque cost 3,000 Iraqi Dinars via Careem.
* Airport Access: I requested airport transfer from the hotel in advance. The taxi fare was 17 USD. I paid the fare at the reception upon arrival. I paid in USD cash, and received change in Iraqi Dinars. My luggage was lost on my arrival flight, which delayed my departure from the airport, but the taxi waited for me.
* Hotel Communication: Wi-Fi worked. I was able to use Google, LINE, and Sl
Originally from Google
The service was good, and most importantly, the hotel staff were highly ethical, polite, and respectful. Honestly, I felt like I was among family. The hotel was clean, the food was good, and the service was excellent. Greetings to you all, Amir Abu Hadid
Originally from Google
I stayed at this hotel for three days. The staff were smiling, the cleanliness was excellent, and they brought whatever I needed immediately at the reception.
If I come to Erbil again, I would book this hotel immediately.
10/10
Originally from Google
A very good hotel with efficient management, represented by Mr. Abu Qaidar. It is clean, tidy, and offers comprehensive services. A varied breakfast is available, and there is parking available beneath the hotel.
Originally from Google
Friendly staff and excellent service
Originally from Google
The service is good, the staff are very friendly, and parking is easy. 👍
Originally from Google
Hotel with a prime location, excellent service, and a varied breakfast.
Originally from Google
The hotel is good, it's okay... I mean, the fridges in the small suites, if they were made a little bigger, why are they so big? They're so empty, hahaha.
Originally from Google
A hotel in Erbil with excellent value for money; the service staff were very good.
Originally from Google
The best hotel
Originally from Google
good
Originally from Google
Sweet hotel
Originally from Google
Beautiful and tidy
Originally from Google
I reserved the hotel for my Iranian parents, and they were very satisfied with their stay. Since they did not speak the local language, the Iranian staff member, Mehdi Fazlolahi and Belal, who are part of the management team, were extremely helpful and supportive.
The staff were very kind and accommodating. As it was Ramadan, they thoughtfully arranged breakfast at 3:00 a.m. Overall, my parents had a comfortable and pleasant stay
Originally from Google
Great hotel with friendly, attentive staff and excellent services. The room was clean, comfortable, and well maintained. The highlight of the stay was definitely the breakfast at the top-floor restaurant, offering a beautiful city view. The relaxing music, cozy atmosphere, and absolutely delicious food made the experience even more special.
A special mention goes to Mr. Mehdi, who ran the restaurant and truly made the stay exceptional. He was always available, attentive to guests, and had many wonderful stories to share, adding a personal and memorable touch to the experience. To top it all o
Originally from Google
It is walkable to the market and and it has a small underground parking lot, service is okay. (Important point, if you coming from outside of Iraq or has booked online throughout apps or website, keep in mind the currency exchange is different between the bank and local market, which they will charge you more based on the black market rate. Even if you ask to pay with card, they will charge your more and try to convince you that it is a card fee. Check the dollar rate to know the actual price.)
Originally from Google
My experience at MyHotel Erbil was generally good. The room was of an alright quality. Staff were generally kind and reliable. Hotel restaurant is the highlight, high quality food delivered every morning included in the price of your booking. View was nice and the restaurant was modern. Chef Mehdi was very kind and attentive to me and my party, offering great food and incredible service.
Originally from Google
“I had a wonderful two-day stay at this hotel. The place was spotless, the service was exceptional, and the breakfast was amazing. The customer service at the reception was very friendly and very professional , and the hotel’s location is conveniently close to the city center.” Absolutely very recommended and Whenever I visit this city, I will book this hotel again.” Thank you
Originally from Google
Reasonable priced hotel (prices in Erbil are alway a bit higher). Especially the breakfast was amazing. Different than other hotels i have stayed in. Very kind staff!
Originally from Google
Enjoyed it a lot. Within walking distance to Citadel. The room was clean and quite, breakfast rich and tasty. Really helpful staff providing cheap airport transfer. Nice rate for currency exchange
Originally from Google
Stayed 4 nights at the hotel, staff are very friendly and services are reasonably good. Location is very good and close to downtown
Originally from Google
They gave us a tiny, claustrophobic room with a small window facing directly onto an air conditioning unit, so essentially there was no window at all. I understand it was an "economy" room, but this was an extreme interpretation of what that should mean. Had I known in advance, I wouldn’t have taken that room even for free.
For two out of the three days of our stay, there was no hot water in the shower. We reported the issue to reception, but it was downplayed and no solution was provided.
To make matters worse, on the last day, some of our personal belongings disappeared from the bathroom.
Originally from Google
I recently stayed 5 nights at this hotel with my family in a family room, and our experience was very positive.
The staff were outstanding, especially Mohammed at the reception, who was always helpful and attentive. They went above and beyond to provide what we needed, even outside the usual room service hours, which was highly appreciated.
The breakfast was simple but good, offering just enough to start the day right. The gentleman managing the parking area was also a standout—always helpful and smiling every day, which made us feel very welcome.
The room itself, including the bathroom, wa
Originally from Google
My first experience staying at My Hotel was very good and satisfying. The staff was very nice and helpful. The place was clean and the breakfast was good. I will choose MyHotel again for my next trip.
Originally from Google
A good hotel close to lots of eating places. It has an underground car park so my bike is very safe.
My single room is big enough for me and has a good bathroom.
Originally from Google
Good but the standard rooms is very small
Originally from Google
Our room was on the small side and had no window, but there are other larger rooms available with views of the city. In any case, the hotel is well located and certainty value for money. The staff is very friendly and helpful. Breakfast was fresh and had many options. We enjoyed our stay.
Originally from Google
Very close, (walking distance), to the citadel. All conveniences nearby. Good taxi service. Lovely breakfast on the top floor.
Originally from Google
I know this hotel. we have stayed here before. we wanted to stay here again. I looked online to see if there were any free rooms. There were a lot of free rooms. We were nearby and wanted to book 2 rooms in person. Reception said nothing was available. no free rooms!! I looked online again to see if they have free rooms. Yes, they had! I don't understand the reason! but we found a great hotel.
Originally from Google
It is a beautiful hotel located in the city center of Erbil. Its services are excellent, the cleanliness is high, the breakfast provided is delicious and varied, and there is flexibility in dealing and prices. Thank you to all the hotel staff and management.
Originally from Google
This hotel was cheap but the room, service and location we got for that price was really worth it. Know that the electricity and warm water can disappear some times in the day since that is the case in Kurdistan/Irak :/
I recommend to install the app Careem. That is a Uber look a like app where you can take a taxi wherever you like without scams. Payment is in cash
Originally from Google
One of the best hotels I’ve ever stayed friendly stuff, clean and quite , big rooms with stunning design and everything you need, good breakfast was served, I highly recommend anyone who want to stay their with a good price
Originally from Google
I have visited Erbil for two days. This hotel I have picked via booking app. The price is decent. Staff of hotel is very polite and keen to do their job. Hotel have an underground parking. Also it is located very close to Erbil Citedal and other city center places. I would recommended for an accomedation single and family.
Originally from Google
Clean hotel in Erbil’s centre with tasty breakfast. The price was reasonable, but out room’s window was unfortunately covered with a wall so there was no sunlight.
Originally from Google
The staff was friendly and helpful but the hotel is not clean as the floor filled with dust, besides the breakfast was far away from a hotel breakfast and the prices were considerably high
Originally from Google
one of worst hotels i have been to,the staf is meen and doesnt take any actions the ac in our room wasnt working and we freezes untik morning no towels even though we asked for them twice the rooms are badly dirty
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