Showing the 50 most helpful of 365 written reviews.
Originally from Google
I travel frequently on a monthly basis and usually stay at different 5-star hotels. I do not want to mention their names, but this was my first stay at Rotana because I wanted a change and to experience a new hotel.
Unfortunately, my first impression was not good. The reception desk, particularly a staff member named Ali, made us feel unwelcome. In my opinion, he is not the right person to represent the hotel at the front desk. He was very argumentative, did not listen to our concerns, and seemed to create unnecessary rules that I have never encountered before. Because of this experience, we
Originally from Google
Good rooms and services. The breakfast doesn’t have much food varieties but still good. Spa message is available. Pool and sauna entry also are included within the stay.
Kamoon restaurant was very good for dinner.
Originally from Google
Outstanding Honesty & Service - Thank you Mr. Ali!
I’m a frequent guest at Rotana Sulaymaniyah and have always received excellent service. This time, I was especially touched by the integrity of Mr. Ali at the front desk.
When I paid my bill, I accidentally gave him 300, thinking it was the correct amount. Mr. Ali noticed that two notes were stuck together (totaling 400) and promptly called to return the extra money. Such honesty is truly commendable.
Thank you to the entire team for always making me feel well taken care of. I highly recommend this hotel for its trustworthy and professional
Originally from Google
We have been using the hotel for our trainings and business meetings plus room reservations, great hotel with top service and very friendly and helpful staff, big thank you for Mr Hussain who is in charge of the meeting rooms who is a great supper always 🙏🏻❤️
Originally from Google
I recently stayed at Sulaimania Rotana and had a mostly great experience. The hotel is clean, elegant, and very well maintained. The staff at reception were polite and helpful, and my room was ready, clean, and comfortable with everything …
Originally from Google
the room is good although i found the toilet not clean but the room is good and staff is great, but if your priorities like me for good gym in hotel this hotel is not for you ,there gym is bad and has low equipment and the funny thing is they charge people for 130$ monthly subscription 😅, also the breakfast is less than the other hotel by faaaaar in the same price range in sulimanya .
also the sound isolation in the room not good you can hear what's happening outside or next room.
the only good thing honestly is there staff is super good
Originally from Google
Stayed in this hotel during a 2 days business trip, despite the fact that the location was very convenient, it is the service and the extra mile that you clearly notice in the overall team that left a mark.
Originally from Google
Everything about the hotel is excellent. The hotel is clean and quiet and has a distinguished, smiling and helpful staff. The rooms that were booked are luxurious. The hotel is clean and its location is good for the city of Sulaymaniyah. …
Originally from Google
I recently stayed at the Rotana Sleimani Hotel, and it exceeded my expectations in every way. The hotel is luxurious, beautifully designed, and offers spacious accommodations that feel both elegant and welcoming. The recreation facilities …
Originally from Google
By far the best Hotel that I have ever stayed in while visiting Iraq.
The staff all the way from the front gate to the room are world class staff …
Originally from Google
Erbil Rotana is a landmark five star hotel featuring 201 well appointed rooms and suites, five food & beverage outlets, one Grand Ballroom that fits for up to 1000 guests and 5 small meeting rooms for conferences and events. All the meeting …
Originally from Google
this is the best Rotana in iraq
Good service
Good restaurants
Especially the vibes at night ❤️
Originally from Google
The hotel's location on a vibrant street and its proximity to a large local market make it unmatched by any other hotel in Sulaymaniyah. The renowned Rotana chain ensures exceptional quality, with friendly service from all staff members. The cleanliness is impeccable, and the fitness center is fully equipped.
Originally from Google
The hotel has very high service requirements, the staff is friendly, it is in a very good location, the room is clean, and the breakfast has a high variety of food. I give it a 4-star rating only because the desk didn't know how to add Rotana Rewards Points—this is actually bad.
Originally from Google
Thank you for the hospitality. For me the best Hotel in Slemani. Great location, best staff, excellent rooms, professional staff and very clean.
Originally from Google
The most amazing customer service in any hotel I have received in Kurdistan. They all go out of their way to provide the best. I was unwell, during breakfast one of the waiters offered to make me ginger-Orange-hot water remedy, very kind. …
Originally from Google
Comfortable, convenient stay for biz or family vacation. The facilities are clean and accomodating. Rooms are clean and tidy, bathroom is comfy as well.
They have two reataurants inside in which serve different cuisine, and the staff …
Originally from Google
Rotana Hotel in Sulaymaniyah is known for its luxurious accommodations and top-notch service. The hotel boasts stunning views of the city and surrounding mountains, making it a popular choice for both business and leisure travelers. Guests …
Originally from Google
Rotana hotel is one of the favourite hotel around Sulaymaniyah city which offer excellent services and enjoy a stunning location, with very friendly and supportive staff ✨
Highly recommended for families and anyone wishing to stay in the city centre, enjoying comfortable accommodations and outstanding services …
Originally from Google
The do have a place inside the hotel on the first floor it called PIANO, the do have dj’s on the weekend, but there cocktails are not good at all the are so cheap about the amount of alcohol the put in it !!!!!!!!!!
Originally from Google
We went for live music. Everything was great but abit pricey
Originally from Google
Everything is beautiful and excellent
The rooms are great …
Originally from Google
Location very good just beside qaiwan Mall. Service is good, we met @yara from the front desk, she was very friendly and co-operative. She speaks english very well. Rooms are very cozy, clean and organised.
Originally from Google
The best hotel in Slemani that I’ve ever visited.
Originally from Google
I like this hotel
I really enjoyed staying there
Every thing was good
The best part is the size of the room it is very good I feel the room was the biggest hotel room I have ever seen
Thanks all
Haleem
Originally from Google
The place is very excellent and the services are the best. The workers are very kind. I cannot describe my experience. It is something that does not express. I advise everyone to try it, and no one will regret it.
Originally from Google
The room and service were excellent, as was breakfast. However, there were some missing toiletries, and the room wasn't fully prepared.
Originally from Google
Best hotel in Kurdistan so far every service here is very smooth and you can feel the quite and relaxing over there
Originally from Google
Amazing hotel and so happy I get the chance to stay here.
Originally from Google
Very nice and clean..great staff
Lounge access not available
Originally from Google
The best in town
Rooms are very clean
Very good hospitality
Originally from Google
Great experience, wonderful staff
Originally from Google
Great place for wedding ,
Originally from Google
Perfect hotel I like it
Originally from Google
Clean rooms, excellent service...
Originally from Google
Everything was Good and Quiet area
Originally from Google
Highly recommended in Sulaymaniah
Originally from Google
Room was comfortable and relaxing.
Originally from Google
I love the place
Originally from Google
Hotel very good
Originally from Google
Very nice
Originally from Google
Dear shazada Kam,
Thank you for sharing your feedback on Google. … More
Originally from Google
Soon
Originally from Google
To Relaxations
Originally from Google
Our family had an amazing stay at Slemani Rotana during our visit to Sulaymaniyah. Everything was excellent from the moment we arrived. The staff were very friendly, professional, and always ready to help with a smile.||The rooms were very …
Originally from Google
Loved my stay at one of the best rooms,
Originally from Google
My experience at Slemani Rotana was extremely disappointing. The customer service was almost non-existent, and the overall service quality was far below what anyone would expect from a hotel carrying the Rotana name. Staff were unprofessional, slow to respond, and lacked basic hospitality standards.
Unfortunately, the management does not seem organized, and there was very little attention to guest satisfaction. From check-in to daily service, the experience felt careless and poorly managed.
For the prices being charged, I expected professionalism, respect, and proper service , but received t
Originally from Google
Many thanks for the great service, friendly reception, and wonderful hotel facilities. My stay was comfortable and enjoyable. I appreciate all your efforts,shano and nassma are best
Originally from Google
Stay a way!!!
Very disappointed with my experience at Slemani Rotana. Honestly, almost everything was the opposite of what was promised. The staff kept giving misleading information, and the overall service was extremely unprofessional for a hotel that claims to be luxury.
The room was very small, overpriced, and not clean at all. The food smelled bad and tasted even worse. One of the most shocking things was when we asked for towels and were told they “don’t have any because they are busy.” That is completely unacceptable for a hotel of this level.
Customer service was terrible, nobody see
Originally from Google
My stay at Hotel Rotana was excellent. The customer service was outstanding — the staff were always friendly, professional, and ready to help with anything I needed. The rooms were very comfortable, clean, and well-maintained. The hotel offers four different restaurants, each with great food and variety, which made dining very convenient. The location is perfect — there’s a bazaar right down the street, and the mall is just a short distance away. Overall, Hotel Rotana is a great place to stay, and I highly recommend it.
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